DIGIISPACE – PRIVACY STATEMENT

DIGIISPACE and its subsidiaries or parent companies (collectively, “DIGIISPACE,” “we,” “our,” or “us”) are committed to protecting your privacy and ensuring a secure and positive experience when you access our websites, digital platforms, mobile applications, products, and services (collectively referred to as “Solutions”).

This Privacy Statement applies to all DIGIISPACE websites and Solutions that reference or link to this Statement. It describes how we collect, use, store, share, and protect your personal information. Additional notices may supplement this Statement for specific solutions or data-handling practices.

If any supplementary notice or Solution-specific privacy statement conflicts with this document, the specific notice will override this general policy.

Collection of Your Personal Information

We may collect personal and device-related information from you when you:

  • Use our Solutions
  • Visit our website
  • Communicate with our customer support
  • Interact with our sales team
  • Apply for a job
  • Subscribe to our newsletter
  • Request product information or demos
  • Use DIGIISPACE hardware-based products

Personal information may include:

  • Name
  • Address
  • Email address
  • Phone number
  • Login information
  • Marketing preferences
  • Social media profile
  • Payment/billing details
  • Device information
  • Location (if enabled)
  • Usage data from DIGIISPACE hardware products

We may also collect additional information automatically through:

  • Cookies
  • Web logs
  • Web beacons
  • Analytics tools
  • Third-party data sources

If you provide personal data about another individual, you confirm that you have obtained their consent.

Information Collected Through DIGIISPACE Hardware

For Solutions requiring DIGIISPACE hardware, we may collect:

  • Device model and serial number
  • Hardware activity logs
  • Configuration data
  • Connected device information
  • Usage metrics
  • Power consumption details
  • Location of the hardware

This helps us improve performance, security, automation behavior, and user experience.

Uses of Your Personal Information

DIGIISPACE may use your personal data to:

  • Operate, deliver, and improve our Solutions
  • Process orders and payment transactions
  • Provide customer support
  • Enable Solution features and personalization
  • Send service updates and alerts
  • Manage user accounts
  • Provide newsletters, offers, and marketing communications
  • Support recruitment and job applications
  • Enhance platform security
  • Analyze Solution usage for improvement

You can modify your communication preferences anytime.

We may also use your data to:

  • Customize ads and digital content
  • Measure website and app performance
  • Detect and prevent fraud
  • Improve smart device automation
  • Provide relevant recommendations

DIGIISPACE does not sell your personal information.

Sharing of Your Personal Information

We may share your information in the following cases:

Within DIGIISPACE Group

To support data processing, storage, operations, and service delivery.

With Partners & Service Providers

Such as:

  • Hosting providers
  • Cloud storage services
  • Payment gateways
  • Advertising partners
  • Customer support systems
  • Logistics partners
  • Hardware service vendors

These partners are contractually obligated to safeguard your data.

For Legal Compliance

We may disclose information if required to:

  • Comply with regulations
  • Respond to legal requests
  • Protect DIGIISPACE, its users, or public safety
  • Prevent fraud or security threats

Business Transfers

In case of:

  • Merger
  • Acquisition
  • Restructuring
  • Sale of assets

your data may be transferred to the new entity.

Aggregated or Anonymous Data

We may share anonymized or aggregated data for analytics or research purposes—this cannot identify you.

Access to & Accuracy of Your Information

You can access or update your personal information through:

  • Your DIGIISPACE account settings
  • A written request to our privacy team

We will make reasonable efforts to update or delete your data upon request within 30 days.

Your Choices & Communication Preferences

You can manage your preferences through:

✔ Link provided in marketing emails
✔ Contacting our support team
✔ Sending a request to our registered office

These choices do not apply to essential service notifications.

Security of Your Personal Information

DIGIISPACE uses administrative, technical, and physical safeguards to protect personal information against:

  • Unauthorized access
  • Disclosure
  • Misuse
  • Loss

However, no internet-based system can guarantee 100% security.

Retention of Personal Information

Your data is retained only as long as necessary to:

  • Fulfill the purpose of collection
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements
  • Support DIGIISPACE operations

Use of Cookies & Web Technologies

DIGIISPACE uses:

  • Cookies
  • Tracking tools
  • Analytics tags
  • Web beacons

for:

  • Improving performance
  • Personalizing content
  • Understanding usage patterns
  • Providing relevant ads

You may disable cookies via your browser settings.

Linked Websites

DIGIISPACE may link to third-party sites. We do not control their privacy practices. You should review their policies before sharing data.

Forums & Public Communication

If you interact on public forums or pages:

  • Information you share becomes publicly visible
  • DIGIISPACE is not responsible for misuse by others

You may request removal by contacting us, subject to limitations.

Children’s Privacy

DIGIISPACE does not knowingly collect personal information from children without verified parental consent. If such information is discovered, we will take corrective action.

How to Contact Us

For privacy-related inquiries, contact us at:

📧 Email: connect@supremesmarthome.in
📞 Phone: (+91) 87676 79395

DIGIISPACE OFFICE ADDRESSES

📍 MUMBAI (Head Office)

Gala No 77, Vallabh Society,
Vallabh Baug Extension Lane,
Opp. Building No. 151,
Next to Shikha Goyal Couture,
Pant Nagar, Ghatkopar East,
Mumbai, Maharashtra – 400075
📞 +91 87676 79395

📍 AHMEDABAD

1404, Sun Central Place,
Opp. Iscon Platinum,
Bopal Area, Bopal,
Ahmedabad – 380058, India
📞 +91 90336 44855

📍 HYDERABAD

123, Smart Plaza Tower,
Near IT Hub, Gachibowli,
Hyderabad – 500032, India
📞 +91 94949 24312

Updates to This Privacy Statement

DIGIISPACE may update this Privacy Statement periodically. Changes will be posted with a revised date. Continued use of our Solutions indicates acceptance of the updated policy.